Order cancellation policy

Order cancellation process

We understand that plans can change. If you need to cancel your order, please contact us as soon as possible after purchase.

Cancellations are accepted before the order has been processed or shipped. Once the package has been dispatched, the cancellation is no longer possible, and you may request a return instead (please refer to our Return and Refund Policy).

To request a cancellation, simply email us at info@beconcrete.lt or call us +370 6913 4799 with your order number and reason for cancellation. We’ll do our best to assist you promptly.